Frequently Asked Questions

Most general pest treatments take between 45 minutes and 90 minutes depending on the size of your property. We treat the full interior and exterior, so you get complete coverage in a single visit.

Yes — the safety of your family and pets is always a top priority. We use treatment methods designed with safety in mind and apply products carefully and responsibly. Our experienced technicians will also provide clear advice on any precautions to follow before, during, or after the treatment, so you can feel confident that your home is being treated with the highest regard for safety.

We recommend vacating the premises for approximately 1–2 hours after treatment, allowing products to dry thoroughly. Pets should also be kept away during this period. Once dry, it's perfectly safe for everyone to return.

Our general pest treatments cover webbing spiders, large cockroaches, silverfish, ticks and general household bugs. Ants can be controlled from a general pest treatment, however if you have a specific ant problem, an ant treatment will be needed to ensure proper success. Just let us know at the time of booking if you wish to add an ant treatment.

Absolutely! Let us know which pests you’d like covered, and we’ll tailor a treatment plan to suit your needs. Bundling services can also give you access to significant discounts compared to booking each service separately, saving you both time and money.

All our general pest treatments come with a 6-month guarantee. If any covered pest returns within that period, simply call us and we'll return to re-treat — completely free of charge. No questions asked. *Please note that it can be normal to see some pest activity after treatment. Your technician can explain what to expect following the treatment and answer any questions on the day.